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Brooks Expert Support Tool (BEST)

Overview

The Brooks Expert Support Tool (BEST) downloadable software is a Windows based application that provides expanded control of the products listed in the table below. This software allows the user to take advantage of servicing tasks that include setup, attribute configuration, diagnostics, troubleshooting, valve tuning and calibration (with License Key). To use the BEST software you will need a PC loaded with the latest version of BEST and one of the diagnostic cable kits listed below.

Products Supported in BEST

Model
Operation Mode
Description
GF40 MFC, MFM
Mass Flow Controllers & Meters
GF80 MFC, MFM  Mass Flow Controllers & Meters 
GF1XX
MFC, MFM
Mass Flow Controllers & Meters
GP200
P-MFC
Mass Flow Controllers & Meters
SLA58XX, SLAMf (Revision A) MFC, MFM, PC, RT
Mass Flow Controllers & Meters, Pressure Controllers
SLA58XX, SLAMf (Revision B)
MFC, MFM, PC, RT Mass Flow Controllers & Meters, Pressure Controllers
PC115 PC Pressure Controller (Downstream or Upstream)
PC125 PC Pressure Controller (Downstream) w/Flow Meter
*Quantim® QMB
MFC, MFM Mass Flow Controllers & Meters
Quantim® QMC
MFC, MFM Mass Flow Controllers & Meters
VDM300 MFC DI Water Vapor Delivery Module
*Does not support Revision A

BEST Diagnostic Cable Kits

For Models: GF40, Quantim® QMC, SLA58XX &SLAMf (Revision B), PC115, PC125
Description
Part Number
Basic BEST/MultiFlo Kit: USB to 2.5 mm Cable Assembly
778Z010ZZZ
BEST/MultiFlo Kit with DeviceNet Power Supply
778Z014ZZZ
BEST/MultiFlo Kit with EtherCAT, EtherNet/IP, PROFINET Power Supply
778Z013ZZZ
BEST/MulitFlo Kit with Profibus/RS485 Power Supply
778Z012ZZZ
For Models: QMB Quantim™, SLA58XX (Revision A)

Service Tool Cable Kit: RS232 to TTL/CMOS Converter
S778D023ZZZ

As of version 5.14.0.0, BEST requires Windows 7 (32-bit and 64-bit), Windows 10 (32-bit and 64-bit) or Windows 11 (32-bit and 64-bit). If your computer meets this system requirement, please download the software and follow the instructions on the install wizard.

Note: MS Windows™ should load any required drivers. If not, you can download from this website: https://www.ftdichip.com/Drivers/VCP.htm

If you have any questions, view the video below (to view in full screen mode, click the YouTube icon after pressing play), contact Technical Services or your local Brooks Instrument representative for assistance.

Documentation

Filename File Type Documents By Language
Data Sheet pdf English
Quick Start Guide pdf English
Installation and Operation Manual pdf English
Installation and Operation Manual - SLA RevA, Quantim pdf English
License Agreement pdf English

Versions

Brooks Expert Support Tool (BEST) V5.14.1.0

To access this software you must have Windows 8 (32 or 64 bit) or Windows 10 (32 or 64 bit).

Brooks Expert Support Tool (BEST) V5.12.0.0

To access this software you must have Windows 8 (32 or 64 bit) or Windows 10 (32 or 64 bit).

  • Features configuration fixes for GF1xx and GP200 MFCs

Brooks Expert Support Tool (BEST) V5.10.0.0

To access this software you must have Windows 7 (32 or 64 bit), Windows 8 (32 or 64 bit) or Windows 10 (32 or 64 bit).

Now supports GF1XX and GP200 Series.