May 15, 2020
As the world continues to navigate the Coronavirus (COVID-19) pandemic, I want to assure you that Brooks Instrument recognizes the critical role it plays in your business. Our focus remains on the following two objectives:
- The health, well-being, and support of our employees. All Brooks Instrument locations are adhering to CDC, Department of Health, and Government guidelines and have implemented required measures.
- Continuing to serve our customers with excellence to the best of our ability. Brooks Instrument has been closely managing our global supply chain and we do not see significant ongoing risk in meeting order commitments. In addition, all regular lines of communication remain open.
We at Brooks Instrument are grateful for the opportunity to support our customers and we appreciate your importance in the fight against COVID-19 by providing products such as ventilators, oxygen analysis and delivery devices, potential vaccines and other medications, and COVID-19 test equipment.
Our manufacturing and service facilities across the globe are working to minimize interruptions to you. We will keep monitoring the situation and provide updates if there is any significant change. We look forward to continuing to serve you.
Thank you for your patience and loyalty.
Sincerely,
Eric Pipal
Vice President & General Manager, Brooks Instrument